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Quality Officer x2 needed

Job Title
Quality Officer x2
Support / Admin Department
Cape Peninsula University of Technology -> Quality Management -> Quality Management Admin
Campus/ Location
Bellville Campus – Bellville, Cape Town, WC ZA (Primary)
Job Type
Occupational Function
Support / Admin
Number of Positions
Annual Salary Package (incl. Medical Aid rate based on principal member only)
To be confirmed
Advert Closing Date
Job Purpose

To support QMD in the implementation of policies , procedures and systems by managing quality related reviews, evaluations, surveys and audits in order to ensure excellent customer and stakeholder service as aligned with the strategic and management needs of CPUT

Job Knowledge, Skills and Experience
  • A Relevant three (3) year qualification (an Honors Degree/B.Tech will be an advantage)
  • At least three (3) to 5 years’ experience in a University
  • Proven experience in managing quality control operations, or academic accreditation and review processes in higher education
Key Performance Areas / Principal Accountabilities
  • Plan for, conduct and report on review/accreditation processes as per the operational plan
  • Plan for, conduct and report on  Satisfaction Surveys as per the QMD schedule and strategic plan to measure the quality of the CPUT experience
  • Conducts capacity building exercises with internal departments in order to ensure understanding and effective implementation of quality policies
  • Pro-actively identify, support & provide advice on Quality Management issues to relevant departments  & services, with a high degree of professionalism and integrity
  • Work on allocated tasks & projects with team members Assist in background research and make recommendations into Quality Management related policies, procedures, systems & instruments, as required, in line with relevant legislation, national standards & international best practice,
  • Participate in the implementation  & control of effective data management systems  to ensure that QMD is able to efficiently design, deliver, analyse, report on & store surveys & reviews related to Quality Management
  • Represent QMD within the institution & provide report-back to the Director: QMD
  • Working alongside academic and service departments to support them in establishing the quality control mechanisms, in identifying risks and defining relevant risks mitigation strategies
  • Excellent organisational and planning skills, with the ability to work under pressure, pay attention to detail, prioritize time, work effectively, multi-task and meet deadlines.
  • Strong people skills, including being a highly motivated confident communicator with the ability to engage with people at all levels in the university and across a range of diverse cultural backgrounds
  • Excellent report writing skills and the ability to communicate effectively in spoken and written English.
  • Adaptability
  • Coaching
  • Learner/Client  Focus
  • Professional/Technical Knowledge
  • Work Standards
  • Leadership
General Information

Closing Date: 22 July 2016

Enquiries: (021) 959 6265

by sandy.

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